Data Center Managed Services
Your eyes, ears, and hands inside the data center when you can’t be there.
Simplicity Data Center Managed Services helps our client partners by decreasing response time and reducing costs, eliminating the need to dispatch your own technical personnel to perform installation and maintenance tasks. Our data center specialists will help you optimize your resources and keep your network running at peak performance. It’s that simple.
ON-SITE & REMOTE SERVICES
- On-site technical assistance
- Equipment installations (Rack & Stack)
- Equipment moves – DC/DC or within same DC
- Reboot routers, servers, or other customer equipment as needed
- Equipment inventory
- Shipping and receiving of customer equipment
- Software installation
- Infrastructure audits
- View monitors and report screen data back to the customer
- Install, replace or remove electronic components
- Miscellaneous hardware upgrades: CPUs, RAM, hard drives, power supplies, etc.
- Swap network and/or power cables
- Visually inspect devices to assess equipment status or troubleshooting
- Remote troubleshooting with customer
- Re-seat or replace components that are hot-swappable and modular
- Media rotations: daily, weekly, monthly or pre-scheduled